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organizational management – Great North Dynamics https://www.greatnorthdynamics.com Empower and inspire to lead and succeed Tue, 18 Apr 2017 02:52:59 +0000 en-US hourly 1 https://i1.wp.com/www.greatnorthdynamics.com/wp-content/uploads/2016/10/cropped-favicon-1.png?fit=32%2C32&ssl=1 organizational management – Great North Dynamics https://www.greatnorthdynamics.com 32 32 Risk-Takers: What History Can Teach Us About World-Change https://www.greatnorthdynamics.com/2017/04/11/risk-takers/ Tue, 11 Apr 2017 21:19:10 +0000 http://www.greatnorthdynamics.com/?p=2087 Risk-takers are the ones who change the world. Everything worth doing will come with some level of risk. The question is what do you want to do and how much are you willing to risk to accomplish that?

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Risk-takers are the ones who change the world.

It was April 9, 1917 – Easter Monday, right in the middle of the First World War. The Germans were entrenched in their position in northern France on the high ground known as Vimy Ridge. From this strategic position near the Belgian border, the Germans had successfully repelled numerous attacks by Allied forces.

Over the previous two weeks, the Germans had been bombarded by Allied artillery. They knew that the Canadians and the British were planning another full-scale assault – the planned assault had been revealed by a Canadian defector to the British – they just didn’t know when. Or how.

Unbeknownst to the Germans, in the early hours of that fateful Easter Monday morning, the combined forces of four Canadian army divisions and one British division were about to emerge from underground tunnels and launch their assault on the German position.

The plan was one of the most audacious strategies employed to date in early-20th century warfare. It involved months of training for the specific conditions of Vimy Ridge, weeks of artillery barrages, months of underground tunnelling, and all to attack an enemy that already knew an attack was coming.

From it’s very beginning, this was a risky plan. Not only were the Canadians tasked with taking over a heavily-fortified enemy position, but their own allies had tried and failed at the same mission TWICE. In order for the Canadians to pull this mission off,  not only would they have to achieve something their allies could not, but they would also have to come up with a plan just crazy enough that it might even work.

The Battle of Vimy Ridge lasted for four long, bloody, gruelling days. And by the time the sun set on April 12, 1917, the Canadians had forced the Germans from their final positions and taken Vimy Ridge.

This story is of particular importance to Canadians because this battle, the Battle of Vimy Ridge, is widely accepted as the “birth of a nation”, or Canada’s “coming-of-age”. This battle was the first time that multiple Canadian military divisions operated in a war theatre under the leadership of a Canadian commanding officer, Lieutenant General Sir Julian Byng.

I tell this story for two reasons. First, April 9, 2017, was just celebrated across Canada and by Canadians around the world, because it marks the 100th anniversary of the Battle of Vimy Ridge – the birth of the Canadian nation. I had the honour of laying a wreath and laying my respects on behalf of the Government of Canada at my local memorial, and it was humbling to be a part of such a sombre yet significant moment. The second reason I share this story is because it illustrates perfectly the value and techniques of effective risk-takers.

In this post I want to use this story and other information to demonstrate that risk-takers can change the world, but to do so they need three things: an audacious vision, meticulous preparation, and an irrepressible flexibility.

Risk-Takers Can Change the World

World change doesn’t happen by accident.

If changing the world – through any of the private, public, non-profit, or education sectors – was easy, everyone would do it. But the fact is that there are very few people who have a lasting, world-altering legacy. And those people are risk-takers.

Think about it. If you live a comfortable life and take no risks, you will spend your life in the comfortable cushion you’ve created for yourself. And there is nothing wrong with that! If you have no desire to make a lasting impact on the world around you, then by all means, enjoy your comfortable life. But if you want to leave far-reaching legacy, you will need to take risks.

For many people, the legacy they leave is their family. I fully support this, because I think there is no greater legacy to leave behind than our relationships, especially with family. But guess what: having a family is a risk in and of itself. Having kids is a risk, because you don’t know what the outcome will be. Entering into a long-term relationship with someone is a risk, because you can’t predict the future.

Whether you want to start a family, a revolutionary business model, or a political campaign to exact social justice, you will have to take risks to accomplish your goals.

Everything worth doing will come with some level of risk. The question is where do you want to go and how much are you willing to risk to get there?

Audacious Vision

A leader is someone who can inspire a vision in their team.

In the case of the Battle of Vimy Ridge, that leader was Lieutenant-General Sir Julian Byng, and that vision was the taking of a strategic German stronghold in the face of overwhelming odds.

When you dare to dream wild enough to take a big risk, there has to be something inside of you that WANTS to succeed. That desire to succeed has to be stronger than the fear of failure. That’s where vision comes into play.

Whether you have a team of followers or not, if you want to be an effective risk-taker, you need to have an audacious vision.

Developing a vision can be a difficult task, but it is critical to success. Your overarching vision will guide your planning and help you execute each step towards success.

If you want to know more about learning how to create and share a vision, you can check out my blogpost on inspiring vision. You should also check out my workbook on developing a personal vision for your life, as there are many tools and strategies there that can help you.

Meticulous Preparation

The Battle of Vimy Ridge took four long, arduous days. But, if you have read Sun Tzu in his classic, The Art of War, then you understand that the outcome of the battle was decided long before the first shot was fired.

The Allies had spent months preparing for their assault on the German stronghold. Their strategists had been compiling all the information they had on the enemy positions, their experiences from previous (failed) attempts at taking the ridge, and the strengths and weaknesses of not only the German divisions but of their own as well.

The battle is won in the preparation.

Once the Allies came up with an attack plan, they then practiced it, over and over again. Let me remind you that this was 1917. Military maneuvers had just evolved from standing in a straight line and shooting at each other until one side surrendered to lining soldiers up in a trench and swapping canisters of mustard gas. Training for and practicing specific, strategic military maneuvers was a radical idea.

When you’re taking a risk, no innovation is too radical.

The execution of the plan was so important to the Allied soldiers that they practiced that execution as often and as thoroughly as they could. They knew that without the proper execution, all the preparation in the world would be useless.

Once you have a strategic plan in mind – and you should take the time to create a thorough plan – you need to make sure that you (or your team) has the ability to follow-through with the execution.

Once a plan is put into motion, there are so many variables that can directly affect you. There is only so much that you can predict. That is why practicing the execution is so important, because you need to know that you can execute your plan without even thinking about it. It should be second nature, a knee-jerk reaction, instinct.

If you have meticulously prepared by developing a detailed plan and practiced its execution, it doesn’t matter if there are bullets whizzing by your head or competing businesses nipping at your heels, you will be able to fight your way through, sticking to the plan the whole way.

Irrepressible Flexibility

The strategic plans for the Canadian-led assault on Vimy Ridge predicted that the German stronghold would fall largely into Canadian hands by early-afternoon on the first day. Instead, what followed was four days of some of the most horrific fighting conditions ever known to man.

The Germans provided a stronger resistance than the Canadians expected, and the trench warfare was fierce. This was World War One, remember, when chemical weapons were still widely used and soldiers advanced from trenches only to be mown down by machine guns. This was as close to hell on Earth as you could get.

The first thing that will keep you going under such circumstances is, as we discussed earlier, an audacious vision.

During the times when you are faced with your bell on earth, your vision is what will sustain your perseverance.

But vision alone is not enough to win a war. You need to be flexible.

When night fell on the first night and the Canadian plan had anticipated a victory by this point, it would be very tempting for the Allied soldiers, whose lives were miserable, to turn around and say “better luck next time.” But that is not a risk-taker’s response.

Risk-takers recognize that when things don’t go as planned, the plan has to change.

Rather than retreating when the strategy’s timeline was not met, the Canadians pressed their advantage. They continued to bring the fight to the Germans for three whole days before finally taking the ridge.

In other words, the Allied forces were flexible. Their plans had to change, but they pursued their goal against all opposition.

No matter how detailed your plans are, things will still go NOT according to plan. You need to be flexible and adapt to change. I wrote an entire blog post on adapting to change. You should probably read it.

Dynamic Lessons

I am going to end this post the same way I started it, by stating a simple truth: risk-takers are the ones who change the world. Risk-taking is a dangerous business, but it is necessary to reach long-term success.

In order to be an effective risk-taker, you must make sure you follow these three steps:

  1. Create an audacious vision. Risk-taking is audacious in and of itself, and to make it work you need to be daring and create an audacious vision that will guide you through the ups and downs.
  2. Carry out meticulous planning. Once you put your plan into action, real-life happens and you will face tons of differing variables. Do yourself a favour and make sure your plan is detailed enough to survive.
  3. Maintain irrepressible flexibility. Things will not go your way. For all your meticulous planning, things will still happen that your plan did not account for. You need to be flexible and be able to roll with the punches.

Are you ready to be a risk-taker? I’m excited for you! Let me know in the comments section what kinds of risks you’re taking and how you’re planning for them! Or post it on social media and tag me (@kylewierks on Instagram, LinkedIn, and Twitter, Great North Dynamics on Facebook). I’ll make sure to comment!


This post was inspired by a TEDx Talk I gave recently (the Saturday before I wrote this, in fact). The talk I gave was about the importance of imagination and creativity in a world that prioritizes realism over imagination, and I spoke about the importance of creativity in risk-taking. It was recorded and will be posted online (I’ll keep you posted on that).

Creating Your Personal Vision

Check out You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life. This workbook will help you create a vision that will guide your career planning.

Career Planning

Books that influenced this article:

The Outliers: The Story of Success by Malcolm Gladwell

Outliers by Malcolm Gladwell

Creativity, Inc. by Ed Catmull and Amy Wallace

Creativity, Inc. by Edwin Catmull and Amy Wallace

Steve Jobs by Walter Isaacson

Walt Disney: The Triumph of the American Imagination by Neal Gabler

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell

The 4-Hour Workweek by Timothy Ferris

$100 Startup by Chris Guillebeau

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How to Drive Consistency in Communication and Expectation https://www.greatnorthdynamics.com/2017/02/28/consistency-in-communication-and-expectation/ Tue, 28 Feb 2017 20:17:39 +0000 https://visionandexcellence.wordpress.com/?p=473 Communication and expectations are a key part of a leader's role in a team. Leaders foster an open line of communication and maintain expectations to which the entire team (even themselves) are held accountable. A team requires consistent communication and clear expectations in order to achieve set goals.

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Communication and expectations are a key part of a leader’s role in a team. Leaders foster an open line of communication and maintain expectations to which the entire team (even themselves) are held accountable. Consistency in communication and expectation is critical.

We have all worked with someone — or for someone — who was inconsistent in their communication or expectations. Not only is it annoying, it can also hurt morale and undermine your team. A team requires consistent communication and clear expectations in order to achieve set goals.

While we can all think of someone who has failed in consistent communication and/or expectations, we are all guilty of it too. Whether stress, apathy, lack of vision, lack of time, or otherwise, we have all been inconsistent at some point or another in the way we communicate with others or in our expectations of others or ourselves.

This post identifies three important areas of communication in which leaders must be consistent (and how they can achieve consistency), and then discusses how to set consistent expectations for your team and for yourself.

Consistent communication

I have met many leaders who are strong communicators — and some leaders who are not. Communication is a key to your success as a leader (more on that in another post).

The problem is generally not that leaders do not communicate, it is that they communicate inconsistently.

There are a few areas where leaders communicate with inconsistency. As a side note, these communication tips are good for mass communication as well.

1. Messaging

You need to use consistent messaging when interacting with your team. What you say to one team member does not need to be verbatim what you said to another, but the message should be identical. In the same way, the message you tell a team member on Monday and what you tell the same person on Friday should be the same. If your messaging is inconsistent, you will give mixed messages to your team, which leads to confusion and distrust.

2. Transparency

Leaders should always seek to be transparent with their team, except under circumstances that require confidentiality. If you commit to being transparent with your team, that is all the more reason to act with transparency. Again, with the exception of confidential or secret information entrusted to you by others, you should not give some information while with-holding other information from your team. Be consistent in your transparency so your team can trust you.

3. Timing

If you commit to regular communication your team — whether it is a project update, a check in, or anything else — you need to be consistent. As a leader, you should be checking in with your team members regularly anyways, so the commitment should not even have to be made. Be consistent in the timing of your interactions with your team. Don’t meet with each team member individually once every two weeks for a month and then wait three months before scheduling another meeting. Your team is judging you as a leader, and it is far more professional to have a consistent meeting schedule than not. If, on the other hand, you commit to only holding meetings when they are necessary, then do just that. Don’t waste your team’s time with unorganized meetings.

 Consistent expectations

All leaders should have clearly defined expectations from their team. If you expect your team to behave in a certain way or meet a certain goal, that should be made clear to them. If you, as a team member, are given a set of expectations, you should work hard to meet those expectations.

Leaders should also have expectations for themselves. These expectations should be higher than those they have for their team. If you expect your team to achieve excellence in their work, your work should be more excellent; if you expect your team to be punctual, you should be early. The same goes for leaders who are not in a leadership position (what I call “everyday leaders”). If you are a leader among your peers or wish to become a leader, you need to have very high, yet realistic, expectations for yourself.

In order for your expectations to be effective, they must be consistent.

Whether you have expectations for your team or for yourself, you must keep them consistent. If your team (or you) meets your expectations, they deserve congratulations. Don’t ignore their achievements; doing so will undermine the importance of your expectations.

Let me put it this way. Your expectations exist only because you make them so. It is your words that have created these expectations in your mind and the minds of your team. But words have a shelf life. You need to reinforce them. You could choose to continually remind your team of your expectations, and you probably should; however, it is far more effective to congratulate excellence when you see it. At the same time, if someone continually fails to meet your expectations, you need to address that.

No matter what, your expectations should be consistent. Your team needs to know exactly what is expected of them. If your expectations are not concrete, your team will suffer for it, because they don’t know what defines success for them. It is also important for you to have consistent expectations for yourself. You cannot expect excellence for yourself and then shrug it off if you miss that goal; on the other hand, you cannot expect yourself to put in three days of overtime in a week and then get upset if you reach three but fail to meet four.

There will be times when your expectations have to change. This is okay. When the time comes, make these changes very clear to your team (and yourself). If possible, give a reason for the change in expectations.

You may realize after you set out your expectations that you expected too much (or too little). You can change the severity of your expectations as well, but again make sure that your team is fully aware of these changes. They need to know what is expected of them, and in return they will expect that you will inform them if anything changes.

Dynamic Lessons

Even though leaders and their teams must be flexible and adaptable, people still thrive on a certain amount of consistency. As a leader, your communication with and expectations of your team should be consistent.

When exercising consistency with your team, you use the same principles that you would use to ensure consistency in mass communication with the public. First, ensure you have consistent messaging; the message you give to your team should be consistent (unless circumstances change, then you should communicate that change to your whole team). Second, you should have consistent transparency; your whole team should know the same thing (unless confidential information pertains to only a select group). Third, be consistent in your timing; check in regularly with your team members and ensure constant flow of communication.

It is also imperative that leaders keep their expectations consistent, both for their team and for themselves. Your team needs to know exactly what is expected of them. On the other hand, you need to know exactly to what standards you are holding yourself, and ensure that you hold yourself accountable to those standards.

Have you ever worked with or for someone who was inconsistent in their communication or their expectations? How did you handle that?


Books that influenced this article:

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell

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Why You Need to Stop Focusing on Organizational Growth https://www.greatnorthdynamics.com/2017/01/25/organizational-growth/ Wed, 25 Jan 2017 20:00:21 +0000 https://visionandexcellence.wordpress.com/?p=23 Growth is an important part of almost any organization, but sometimes trying to grow can be more detrimental than it's worth. Here's why.

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Sometimes the most important thing an organization can do is stop trying to grow.

Orgnanizational growth is an important part of almost any organization, but sometimes trying to grow can be more detrimental than it’s worth. Here’s why.

Growth for Growth’s Sake

When in doubt, leaders start throwing around buzzwords and hope something sticks; “growth” is one of those words. How do we overcome stagnation? We grow. How do we build our brand? We grow. How do we reach more customers? We grow.

Sure, these all seem like natural progressions. After all, how do you improve your business without growth? Well, sometimes growth for growth’s sake is not only going to cause financial strain, it could undermine your organization.

From the Ground Up

I’m not usually one for metaphors, but this one just works. Imagine a huge tree in your backyard. The tree is massive, and it took years for it to grow. What is the key to the tree’s success? The answer is not that it grew quickly, or even that it grew tall. The key to the success of that tree is the underground root system.

Much like a tree, your organization’s success in the outside world – whether that is business, government, non-profit, or otherwise – is first and foremost dependent upon the internal structure.

If a tree grows too high without the proper root structure, it will be coming over in the first big wind storm. In the same way, if your organization grows so fast that its internal structure can’t keep up, you won’t be able to support it when you run into problems – and trust me, you will run into problems.

Building Something Great

Too many leaders/organizations are scared to take their foot off the gas pedal in case they are run over by the competition. This mindset says that if we aren’t growing, we are stagnating, and our competitors will take over. But here is the problem with that:

Growth is not the only indicator of success.

At no point am I suggesting that you try to prevent growth; I’m saying that maybe you shouldn’t be focusing on growth. First make sure that you have the internal structure to support growth. Sometimes you will need to reorganize your organizational chart, or shift responsibilities to allow people to take on projects that fit their expertise.

Second, you have to make sure that you have something worth growing. If you are selling a product, you’d better make sure that your product is the best that it can be. If you provide a service, your customer satisfaction better be through the roof. If you are in government or politics, you’d better make sure that your support base is fully behind you. In short, sometimes you need to focus more on the products/clients you already have before you should even think about expanding.

Growing Up

Eventually, it will be time for you and your organization to focus on growth. You have an internal structure that will support growth, you have a product/service that you are proud of, and your team is excited to move to the next stage. If you do all of this right, the first sign that it’s time to start focusing on growth will be that your organization has started growing without you even trying.

New customers are lining up outside your doors, your employees are coming up with new and innovative ideas for your organization, your support numbers are steadily on the rise, or whatever your indicator of growth may be. When you have something worth growing, it will start growing on its own. That’s when you know it’s time to start focusing your efforts on growth.

Dynamic Lessons

Growing for growth’s sake can actually do more harm to your organization than good. In order to sustain growth, an organization must have the internal structure to support growth, as well as a product/service that deserves to grow.

When a leader pushes the pause button and focuses on SUPPORTING growth, it will put that organization in a position to SUSTAIN growth at a later date.

Have you ever had to push the pause button on growth in order to improve what already exists? Or have you had different experiences with growth, either positive or negative? I’d love to hear about them in the comments section below!

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Three Steps to Inspiring Vision in Your Team https://www.greatnorthdynamics.com/2016/12/14/inspiring-vision/ Wed, 14 Dec 2016 17:30:18 +0000 http://www.greatnorthdynamics.com/?p=1277 Are you, your team, or your organization struggling with maintaining or developing a vision? The good news is that you're not alone; thousands, if not millions, of individuals and organizations are going through the same thing. The better news is that there is a solution.

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Vision sustains an organization, and inspiring vision is a critical part of leadership. When vision falters, the organization loses focus and can wander from its original path. If your team loses their vision, they can lose passion and enthusiasm for their work. Even worse, if a team or organization has never had an inspired vision, they have been wandering with neither direction nor meaning for their work.

In leadership, the value of inspiring vision cannot be overstated. Time and time again I will mention the importance of inspiring vision because it is crucial that leaders, teams, and organizations be purposeful in maintaining a solid vision. However, it is common that a team can lose or outgrow its vision. Sometimes a vision needs to be re-envisioned, re-purposed, or reinvented.

The process of re-imagining your vision is so important that I have dedicated this post to three steps on how to inspire your vision back into your team (or inspiring your vision for the first time).

1. Stop everything

It is vitally important that you fix this, and that might mean stopping everything. In his book Creativity, Inc., Edwin Catmull describes a vitally important measure that Pixar had to take: they closed their campus for an entire day and paid their staff to attend a workshop that would design their corporate vision for the future. In order to get Pixar’s staff on the same vision, they stopped everything and made that vision their number one priority.

Starbucks did something similar in 2008. Business Insider has a great article about how Starbucks CEO Howard Schultz turned the company around. One of the ways he did that was by closing every Starbucks store in order to retrain their staff. The purpose was to rediscover Starbucks’ vision for perfection. According to this article, this cost Starbucks over $6 million, but it was worth it to perfect the vision that would make Starbucks excellent. This is a good example of how vision and excellence go hand-in-hand.

If your team has lost its vision, it is imperative that you, as a leader, make regaining that vision a number one priority. Stop everything and make vision your focus.

2. Dare to dream

If you were a Canadian hockey fan in the late 1990s and early 2000s, you probably remember the Kokanee beer commercials featuring the Sasquatch (if you haven’t seen these, I highly recommend them). One such commercial is firmly imprinted in my memory. For those who don’t know, these commercials feature a forest ranger and his assistant, Arnold, who protect the Kokanee Glacier from the Sasquatch. In this commercial, the ranger hires three beautiful women to help protect the glacier from the Sasquatch. Arnold turns to the ranger and says, “But I thought the Sasquatch wasn’t real.” The ranger’s classic response was simple: “Dare to dream, Arnold. Dare to dream.”

When it comes to your vision, you have to dare to dream. The grander the vision, the greater the accomplishment. There are a few ways to produce such a vision.

  1. Corporate vision. The case of Edwin Catmull and the Pixar vision seminar is a classic example of this tactic. The Pixar organization engaged their entire staff, from their accountants to their executive, to produce a corporate vision that included participation from their entire staff.
  2. Team vision. I worked with an organization that saw a marked decrease in enthusiasm and ownership in their team (I’ve written a separate article on ownership). It was decided that the problem was in the communication of the vision to the team; they forgot why they did what they did. This particular organization decided to create a team vision that would reinvigorate the team. To do so they took a select number of trusted team members — in their case six — and together we created a vision for the rest of the team to follow.
  3. Personal vision. If you are an entrepreneur, chances are that you have a vision that you want to realize. This is not a vision that you have created with others; it is yours. It is perfectly acceptable to use your personal vision as the head of a team.

Regardless of whether your vision is the result of corporate consultations, a small team brainstorm, or your own brain child, the creation of your vision is only the first step (steps on creating this vision will be discussed in a later post). Now you have to communicate that vision.

3. Insane communication

A vision is only a picture in your head if nobody else can see it.

That means that once you have your vision established, you have to sell it, and not to your customers. Before anything else, you have to sell your vision to your team.

If you are an executive, that would mean selling it to your executive team. At you’re at a lower level of leadership, that could mean selling it to your own team, or even to your peers. If you want someone else to carry that vision, they need to  be sold on it. I have a couple tips for the initial sale of your vision.

  1. Keep it simple. If you over-complicate your vision, you will kill it before it has a chance to take root. There will be plenty of time to go over the intricacies and the individual steps to success later. But to inspire vision, keep it simple.
  2. Focus on the why, not the how. Another way to put it is focus on the result, not the process. Again, you will have many opportunities to lay out your fifty-step plan to achieving your vision, but people don’t buy into a vision because they love the idea of the process; they own a vision because they desire the end result.
  3. Make it personal. People are, deep down, selfish creatures, and the question burning in the back of our minds is, “What’s in it for me?” We will all deny that, of course, and sometimes we aren’t even aware that we’re thinking it, but there is a selfish lens that we all use. So make it personal. Tell your team exactly what the realization of your vision will produce for them, personally. Will stakeholders get a financial return? Will staff be able to be a part of a revolutionary industry that changes the way the world works? Can the volunteers at your non-profit be able to change lives? The more people you are selling your vision to the harder it is to make it personal, but at the end of the day, you want your team to have a personal stake in the realization of your vision.
  4. Be realistic. Don’t try to sell anyone a unicorn. Your vision is going to take a lot of hard work to realize. It will probably call for a lot of sacrifice, both in time and money. Be realistic with your team. Let them know that it will be tough. Give them a taste of what is to come. If you sow your vision in reality, your team won’t be surprised when things get tough a month down the road. There won’t be a mob at your door complaining that it’s too hard. They need to know exactly what they’re getting themselves into. And they need to know that it is all going to be worth it.

Speaking of realistic, it is not an easy thing to sell your vision. But it is necessary, and it will be worth it when your team buys into it.

Communication does not end when the vision is sold. You will need to be in constant communication with your team to ensure that your vision does not die. Remind your team regularly about why you’re doing what you’re doing. That vision will empower everyone.

Dynamic lessons

Are you, your team, or your organization struggling with maintaining or developing a vision? The good news is that you’re not alone; thousands, if not millions, of individuals and organizations are going through the same thing. The better news is that there is a solution.

I gave you three simple steps to reinspiring vision in your team and organization:

  1. Stop everything. Vision is vital to your organization’s survival and success. Take the time to get it right.
  2. Dare to dream. This is the time for big dreams and aggressive goals. If you want the comfortable route, get out of leadership.
  3. Insane communication. Once you’ve developed your vision, you have to communicate it. It’s not easy, but it’s necessary.

If you want more help in developing vision for you or your team, there are resources available for that. I have published a workbook dedicated to helping you develop a personal vision for yourself. To inspire vision in others, first you must inspire vision in yourself.

Have you ever struggled with developing or maintaining a vision? How did you make it work? I’d love to hear from you! Leave a comment below.


Creating Your Personal Vision

Check out You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life. This workbook will help you create a vision that will guide your career planning.

Career Planning

Books that influenced this article:

Creativity, Inc. by Ed Catmull and Amy Wallace

Steve Jobs by Walter Isaacson

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell

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Leadership Succession: Why You Need to Find Your Replacement https://www.greatnorthdynamics.com/2016/11/15/leadership-succession/ Tue, 15 Nov 2016 17:15:00 +0000 https://visionandexcellence.wordpress.com/?p=35 I will never forget the first meeting I had with my leadership mentor. "Kyle," he said, "your job as a leader is to replace yourself." It took me three years to figure out what that meant and why it was the best advice anyone had ever given me.

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When I was 18 years old, I joined a local youth mentorship program as a volunteer leader/mentor. I had held leadership positions before, even been paid for them, but this was a new type of leadership for me. Not only was I in a leadership position — albeit a junior leadership role — I was also in a position of mentorship.

In previous leadership roles, I would lead a group of peers to complete a certain task. In this position, my job was to mentor and cultivate young leaders.

Your job as a leader is to replace yourself

When I first started in this role, I had a sit-down meeting with my supervisor who ran the program. In that meeting, he told me something that I will never forget. “Kyle,” he said, “your job as a leader is to replace yourself.” It took me three years to figure out what that meant and why it was the best advice anyone had ever given me..

As a new leader, I didn’t want to be replaced. After all, I had worked hard to get to where I was and I liked my position. I worked with high school students and got to play games and goof off. I had just the right amount of responsibility: enough to be a part of the leadership team but not enough to have to worry about anything particularly difficult. I had a good gig and didn’t want to lose it. But then I grew as a leader.

Leaders should never be stagnant

Leaders should never be stagnant — perhaps the topic of a future post.

The day you stop developing as a leader is the day you should consider changing positions.

Over the next couple of years I developed and matured as a leader and I became ready for more responsibility and for a new and exciting role in the program. Not only was I ready to move up, but our program went through a two-year period of high attrition where we lost most of our long-term, senior leaders. In three years I went from being a rookie junior leader to one of the longest-serving leaders.

It was time for me to move to a more senior position inside the organization, but to do that I had to replace myself. Luckily, thanks to the advice and counsel of my supervisor and mentor, I had been mentoring other people to become leaders, and there were people ready and willing to step into my role. The transition from one position to the next was made that much simpler by the fact that I had someone ready to step into my role.

Do not let an opportunity pass you by because you failed to create a succession plan

You may be thinking that you will not be getting a promotion any time soon, so why bother mentoring someone to take over your position? That’s a good question. The answer lies in organizational growth.

When your organization grows, your organizational need for leaders will also grow. Maybe that person you are mentoring is not going to replace you; maybe there will be a new position that is created that needs to be filled and you have already mentored this person to take on the leadership responsibilities of that role.

On the other hand, as an organization grows, maybe there will be a new position created for you and even though you are not being promoted, you still need someone to take over the role you held previously.

The point of replacing yourself is to be ready for organizational change. You never know when an opportunity will arise, and if you are not ready to grow not only as an organization but as an individual, you can miss the opportunity. Do not let an opportunity pass you by because you failed to create a succession plan.

No room for insecurity

There is an instinctive fear within human beings of being replaced. It is the classic dictator mentality: if someone else becomes too powerful, they might depose me. This is why some leaders choose to not groom their own replacements.

This mentality will stifle the growth of your organization and will turn you into an ineffective leader. If you are worried about someone replacing you, you should focus on making yourself better, not on making everyone else worse.

There is no room for insecurity in leadership.

You are paralyzing your team if you do not mentor your team members to be the best leaders that they can be. Edwin Catmull, head of Pixar Studios, wrote in his book, Creativity Inc. (co-authored by Amy Wallace), that he promotes independence, leadership, and responsibility among all of his staff. He empowers his staff to fix issues as they come up rather than have to go through an approval process. Leaders empower others.

A strong leader should always be looking for someone to replace them.

Such a mentality profits the organization as a whole. Your protege will bring new ideas to the table that you never would have considered; their experience will provide a new lens that could benefit everyone. Even if your protege does not end up replacing you, by involving them in the leadership process, you open yourself up to the influence of their creativity. This addition to your vision is invaluable.

So, if you are insecure about your position in your organization and are worried that if you begin mentoring someone that they may replace you, it is time to take a gut check.

Your insecurity is paralyzing your organization and you need to start empowering the people you work with rather than compete with them.

Dynamic lessons

Stagnancy not only kills leaders, it kills organizations. You should always be looking for people who can replace you so that you can move forward to bigger and better things. If you fail to create a succession plan, you may miss out on an opportunity simply because you can’t afford to pass the torch on to someone else.

If you are insecure about your position and find yourself competing with your team rather than empowering them, you have a problem. While healthy competition is good for an organization, leaders should be focused on the future, not on maintaining the present.

Have you ever made a succession plan or been involved in such a plan? How did it work? What worked well for you? What didn’t work?


Books that influenced this article:

The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell

Creativity, Inc. by Ed Catmull and Amy Wallace

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Case Study: Peyton Manning and the Value of Self-Evaluation as a Leader https://www.greatnorthdynamics.com/2016/11/01/peyton_manning_self-evaluation/ Tue, 01 Nov 2016 15:30:15 +0000 https://visionandexcellence.wordpress.com/?p=1106 Oftentimes leading by example is far more important than leading by instruction. You want your team to be able to evaluate themselves, so show them how it's done.

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On February 7, 2016, quarterback Peyton Manning and the Denver Broncos prepared to take the field against Cam Newton and the Carolina Panthers for Superbowl 50, one of the most popular live sporting events in the world. As one of the team captains, Manning would lead his team onto Levi’s Stadium in Santa Clara, CA. Manning and the Broncos would go on to beat the Panthers 24-10, securing the Broncos’ first Superbowl since 1998 and Manning’s second Superbowl of his historic career.

Peyton Manning is regarded as one of the best quarterbacks of his generation, possibly even in history, and for good reason. By the time that he retired, he held the following records:

  1. Total career passing yards (71,940)
  2. Total single season passing yards (5,477)
  3. Seasons with 4,000+ yards (14)
  4. Games with 400+ yards (14)
  5. Total career touchdown passes (539)
  6. Total touchdown passes in a single season (55)
  7. Number of seasons with 25+ touchdowns (16)
  8. Number of games with at least 4 touchdowns (35)
  9. Number of four-touchdown games in one season (9)
  10. Number of total wins (200)

These are just the records that Manning holds on his own (not to mention the more obscure records that he holds, such as the oldest quarterback to win a Superbowl (39) or the most playoff appearances by a quarterback (15), to name a few). In addition, Manning is tied for the top spot for these records:

  1. Average yards per game over a career (342.3)
  2. Number of 400+ yard games in a single season (4)
  3. Number of touchdowns thrown in one game (7)

In case you aren’t a football fan, let me shed some light on these statistics: Peyton Manning is an impressive individual. Some of the records he holds are quite close to the competition, but many of them have a huge gap between him and second place. In other words, Manning is an elite among elite players, and a very successful man.

When Manning and the Denver Broncos took the field on February 7, 2016, this was their second Superbowl appearance in two years. On February 2, 2014, Manning led the Broncos onto the field at Metlife Stadium in East Rutherford, NJ, to do battle with Russell Wilson and the Seattle Seahawks in Superbowl 48. In 2014, however, the end result was very different from 2016.

On the very first offensive drive of Superbowl 48, Peyton Manning, one of the greatest quarterbacks of all time, fumbled a snap that Seattle returned for a touchdown. Seattle never looked back, and for the rest of the game, the Broncos were steamrolled. The final score: Seattle: 43, Denver: 8.

This was a huge surprise to the football world. It’s not that the Seahawks were the underdogs — the Seahawks had the highest-rated defence in the league — but nobody expected such a blow-out. The Broncos had the best offence in the league by far. Peyton Manning had just had one of the best seasons of his storied career. The question on everyone’s lips was: “Can the Seahawks keep up with Peyton?” Nobody thought to ask if Peyton could keep up with the Seahawks.

The defeat was humiliating and the wounds were fresh. Peyton Manning had just played a record-setting season (he had set three single-season records for that season: most season passing yards, most touchdown passes in a season, and most four-touchdown games in one season) and had capped it off by losing the most important game of the season. How do you come back from that?

The answer, according to Peyton Manning himself, was self-evaluation. The first day back at the the Broncos training facility in Denver, Manning and the rest of his team watched the entire Superbowl game on tape. Multiple times. No, they weren’t reliving the defeat, they were watching themselves. Manning watched every single snap, every pivot, every throw, every play that he did. And he learned.

That’s not all that Manning reviewed. Over the course of the 2013-2014 season, Manning threw 787 passes (regular season and playoffs combined). He rewatched every single pass. He wasn’t just looking at his throwing technique either; he was watching to see where his receivers lined up, where their defenders matched them, the routes his receivers ran, where his eyes went, which receiver he threw the ball at, and how the defence responded. After each throw he would ask himself if he threw to the right receiver or if there was a better option. What did he do right? What did he do wrong?

Manning was so dedicated to watching game film that he went high-tech, even mobile. He had a top-of-the-line home theatre installed in his home for the sole purpose of watching game film at home. If that wasn’t enough, he also had a tablet that he carried everywhere with him, so that he could watch game film whenever he had a spare moment. For Peyton Manning, the time he spent actually playing the game paled in comparison with the amount of time he spent evaluating his own performance.

In the 2013-2014 season, Manning threw 55 touchdown passes (the most ever thrown in a single season). Was he happy with that? No. There were missed opportunities that he identified on film where he could have made more touchdown passes. More game film to study, to learn from.

So what is the point of all this work? Two years later returning to the Superbowl and winning that all-important final game was the point. Armed with the knowledge, Manning was prepared for the work it would take to get back to the top. Now, he did not do it alone. If there is one sport that epitomizes the concept of team, it is football. There are eleven players on the field, and each one is vital to the success of the team. As a leader, Manning had to first evaluate himself and improve himself before he could ask his team to do the same.

Demaryius Thomas is a wide receiver and was one of Manning’s teammates in both the 2014 and 2016 Superbowls. He was once interviewed by ESPN about Manning’s film review habits and he said, “[Peyton] will always say if he thought he could have done something differently. He’s not afraid to just say it. … When guys see somebody like Peyton so accountable, you have to be accountable. You can’t help it. He’s Peyton doing that — how are you going to just duck your head and not admit what you did?”

As team captain and a leader, Manning focused on improving himself before improving his team. The rest of his team saw their leader, the 2013 Most Valuable Player and arguably the best regular-season quarterback of all-time, evaluating every single second of his own performance in order to improve. Such action inspired them to evaluate their own performance, to get better, to match their leader. And they did. And two years later they won the Superbowl and became the best football team in the world.

Dynamic Lessons

Leadership is not just about inspiring others; it is equally about inspiring yourself.

  1. You are first and foremost responsible for yourself. If you want to succeed, you must take ownership of your actions. There are always ways for you to improve. If the MVP of the NFL and the single-season touchdown record holder can find ways to improve his game and spot places that he could have made more touchdowns, then you can find areas of your own performance that you could tweak to become better and more efficient.
  2. When a leader voluntarily evaluates his/her own performance, the rest of the team will follow. Oftentimes leading by example is far more important than leading by instruction. You want your team to be able to evaluate themselves, so show them how it’s done.
  3. It’s a team game. You might not be a football player, or even a sports fan, but you are probably working in a team. Teamwork means, believe it or not, working together. When you constantly evaluate yourself and improve yourself, you make yourself and your team better.
  4. Failure and success are equally instructional. This is perhaps the most important lesson. Manning learned not just from his mistakes, but also from his successes. He had the most successful individual season he ever had in 2013, even though he ended up losing the Superbowl. Both his failures and his successes were instrumental in teaching him and his team the lessons they needed to learn in order to win two years later.

Have you ever taken the time to stop and evaluate yourself and your outcomes? What did you learn about yourself?

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Setting Someone up to Fail https://www.greatnorthdynamics.com/2016/10/27/setting-someone-up-to-fail/ Thu, 27 Oct 2016 15:26:00 +0000 http://www.greatnorthdynamics.com/?p=1267 As a leader, it is your job to make sure that you are getting the best OUT of your team, but also that you are getting the best FOR your team.

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I have a friend (let’s call her Jenny) who volunteered for a large non-profit organization for a number of years. She worked hard and was good at what she did. But she hated her position and the jobs she was tasked with. As a result, Jenny eventually quit her volunteer role and moved on to a different organization. Jenny’s leader did not set her up to succeed, and not only did that cause Jenny to dislike her work, but it also hurt the organization as a whole: they lost a very strong leader, and they missed out on her skills that were underutilized.

It is true that Jenny did not enjoy her position, but that is not the main reason she left the organization. Leaders know that sometimes they have to take on tasks that they might not enjoy, and Jenny knew this. She was willing to take on the task for the betterment of her team. The problem, however, was twofold: first, this task turned from a temporary measure into a permanent position; and second, Jenny’s skills were not of any use in this position. Let’s take a look at both of these issues separately.

1. Turning a temporary task into a permanent position

Leaders are willing to take on an undesirable task for the good of the team. Such a willingness is a sign of a good leader. Some leaders are even willing to take on such a task for an indefinite period of time. But if you’re going to leave a leader in that situation, you need to provide constant encouragement and the promise of an end to that task. Jenny received neither from her leadership, and the longer she remained in the thankless position doing a job she disliked, the more she resented it.

Unfortunately, this is a classic leadership mistake. A leader needs a role to be filled, so she asks a team member to fill that role, just temporarily. The team member does a great job at it (because the leader has assembled a team of winners who excel at any task), so the leader decides to just make the task a permanent position.

If you are going to make a temporary task a permanent position, either give that member an opportunity to refuse the change or give them a vision for why they are needed in that position. Only make a temporary task a permanent position if it is the right fit for everyone.

It is selfish to force someone to permanently fill a role that is the wrong fit.

Even better, a leader should immediately look for a way to transition that team member out of that role. Jenny should have been in that role for a temporary, finite period, and replaced at the first opportunity. Upon the replacement, Jenny could have been assigned to a position that better suited her abilities.

2. Ignoring your team member’s skill set

Jenny is a natural-born leader. She is good with people and now has a job where she works with and leads people on a daily basis and she is good at it. Rather than embrace her skills and providing her with an opportunity to use them, Jenny’s leaders put her in a position where she worked by herself with little or no influence on anyone. Her talents and natural skills were useless to her in that position.

It seems obvious that a leader should place her team members in positions well-suited for their skills, but sadly this is not always a gimme. If you’re in doubt, ask that team member where they feel comfortable. Review the position with them to make sure they find it a good fit.

And allow your team member the ability to approach you if they feel that their skills are being underutilized.

As a temporary measure, sometimes you need to put someone in a role where their skill sets are not being utilized. But if you must do that, make sure you have a plan to bail them out as soon as possible. In some rare occasions you may even find that your team member has an entire skill set perfectly suited for that role that you knew nothing about. In such cases it may be worth making a permanent move, but again, this should be a decision made WITH your team member, not for him.

Dynamic lessons

As a leader, it is your job to make sure that you are getting the best OUT of your team, but also that you are getting the best FOR your team.

Communicate with your team members; find out where they feel comfortable and challenged, but also where they feel out of place. Find a position that utlizes their skill sets. If you must move them to a temporary role, make sure you have a plan in place to replace them as soon as possible.

Have you ever been assigned a role, temporary or otherwise, that was a bad fit for you? How did you feel? How did you respond? We would love to hear your stories in the comment section below!

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