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]]>Now that the video is available on YouTube, I thought I would share it with all of you.
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]]>The post Lessons from a Foxhole: The Importance of Trust in Leadership appeared first on Great North Dynamics.
]]>I once worked with a high school basketball team. At the beginning of the season, the coach named one of his players team captain. The coach later revealed to me that he chose the team captain based on the boy’s character and leadership potential.
About a month later, after weeks of intense practice preparing for the upcoming season, the coach led his team through an exercise called “The Foxhole.” It is an exercise that I encourage all teams to execute.
The Foxhole is based off of military jargon. In trench warfare, members of the same team would dig a hole dubbed a “foxhole.” The team would live in the foxhole, eating, sleeping, and fighting together. There was no world outside of the foxhole. The men inside that hole lived and died as one. They became closer than brothers and literally trusted each other with their lives.
The Foxhole exercise run by this coach was for each member of the team to imagine they were in battle and dug into a foxhole. In their foxhole would be three other members of their team. In this exercise, each team member had to choose three teammates to accompany them in that foxhole.
The coach had his team take ten minutes to think about their answers without speaking to anyone. Then, when the time was up, he had them write their foxholes down and submit them.
On a team of a dozen kids, there were a dozen different combinations of foxholes. There was, however, one similarity in each of the foxholes: every single member of that team included their team captain in their foxhole.
The coach later told me that it was at that moment, when he saw this, that he realized that he had made the right choice in team captain. In a life-or-death situation, each member of his team wanted their team captain at their back.
Leadership is about your team knowing that you have their back.
If things are ever going to go sideways, a team needs to trust that their leader is going to have their back. That’s the kind of trust that leadership requires.
I have talked to many people about leadership, and one of the complaints I hear far too often is that people don’t trust their leaders to have their backs. They see their leaders as middlemen rather than leaders. These are the managers who will throw their team under the bus in order to curry favour with the CEO. These are the principals who will ignore the complaints of their teachers because they only care about input from their Board of Trustees. That does not garner trust. That is not leadership.
So how do you build that kind of trust? I have a few suggestions for you.
Stop and think for a moment about the people in your foxhole. This is a great exercise that you should do in-depth, but for now just quickly think about the top three to five people who would be in your foxhole. Got them? Great. Now, what do they all have in common?
If you are like most people, the people in your foxhole all share one important characteristic: they are people who care about you and your well-being.
This seems obvious, but it is important to building trust.
We trust people who care about us.
If you build a positive relationship and that other person knows that you actually care about their well-being, they will want you in their foxhole. And that is a leadership win.
Go back and think about the people who are in your foxhole. I bet you didn’t choose people who are incompetent. We don’t trust incompetent people. Think about it. If your neck is on the line, you want to be able to trust someone who knows what they’re doing.
If you want people to trust you, they need to trust your ability.
Think about your foxhole again. These are the people who you trust with your life. Are any of them particularly untrustworthy? Probably not. You trust them because they have demonstrated in the past that they are trustworthy.
In other words, we naturally trust people who demonstrate that they are trustworthy. Again, it seems obvious, but it’s easy to forget. If you want people to trust you, walk in integrity. That means doing the right thing, even when nobody is looking.
In short, if you want people to trust you, you have to prove that you are worthy of their trust.
We looked at three ways you can earn your team’s trust:
What are your thoughts on building trust in the workplace. How do you build trust?
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]]>The post Risk-Takers: What History Can Teach Us About World-Change appeared first on Great North Dynamics.
]]>Risk-takers are the ones who change the world.
It was April 9, 1917 – Easter Monday, right in the middle of the First World War. The Germans were entrenched in their position in northern France on the high ground known as Vimy Ridge. From this strategic position near the Belgian border, the Germans had successfully repelled numerous attacks by Allied forces.
Over the previous two weeks, the Germans had been bombarded by Allied artillery. They knew that the Canadians and the British were planning another full-scale assault – the planned assault had been revealed by a Canadian defector to the British – they just didn’t know when. Or how.
Unbeknownst to the Germans, in the early hours of that fateful Easter Monday morning, the combined forces of four Canadian army divisions and one British division were about to emerge from underground tunnels and launch their assault on the German position.
The plan was one of the most audacious strategies employed to date in early-20th century warfare. It involved months of training for the specific conditions of Vimy Ridge, weeks of artillery barrages, months of underground tunnelling, and all to attack an enemy that already knew an attack was coming.
From it’s very beginning, this was a risky plan. Not only were the Canadians tasked with taking over a heavily-fortified enemy position, but their own allies had tried and failed at the same mission TWICE. In order for the Canadians to pull this mission off, not only would they have to achieve something their allies could not, but they would also have to come up with a plan just crazy enough that it might even work.
The Battle of Vimy Ridge lasted for four long, bloody, gruelling days. And by the time the sun set on April 12, 1917, the Canadians had forced the Germans from their final positions and taken Vimy Ridge.
This story is of particular importance to Canadians because this battle, the Battle of Vimy Ridge, is widely accepted as the “birth of a nation”, or Canada’s “coming-of-age”. This battle was the first time that multiple Canadian military divisions operated in a war theatre under the leadership of a Canadian commanding officer, Lieutenant General Sir Julian Byng.
I tell this story for two reasons. First, April 9, 2017, was just celebrated across Canada and by Canadians around the world, because it marks the 100th anniversary of the Battle of Vimy Ridge – the birth of the Canadian nation. I had the honour of laying a wreath and laying my respects on behalf of the Government of Canada at my local memorial, and it was humbling to be a part of such a sombre yet significant moment. The second reason I share this story is because it illustrates perfectly the value and techniques of effective risk-takers.
In this post I want to use this story and other information to demonstrate that risk-takers can change the world, but to do so they need three things: an audacious vision, meticulous preparation, and an irrepressible flexibility.
World change doesn’t happen by accident.
If changing the world – through any of the private, public, non-profit, or education sectors – was easy, everyone would do it. But the fact is that there are very few people who have a lasting, world-altering legacy. And those people are risk-takers.
Think about it. If you live a comfortable life and take no risks, you will spend your life in the comfortable cushion you’ve created for yourself. And there is nothing wrong with that! If you have no desire to make a lasting impact on the world around you, then by all means, enjoy your comfortable life. But if you want to leave far-reaching legacy, you will need to take risks.
For many people, the legacy they leave is their family. I fully support this, because I think there is no greater legacy to leave behind than our relationships, especially with family. But guess what: having a family is a risk in and of itself. Having kids is a risk, because you don’t know what the outcome will be. Entering into a long-term relationship with someone is a risk, because you can’t predict the future.
Whether you want to start a family, a revolutionary business model, or a political campaign to exact social justice, you will have to take risks to accomplish your goals.
Everything worth doing will come with some level of risk. The question is where do you want to go and how much are you willing to risk to get there?
A leader is someone who can inspire a vision in their team.
In the case of the Battle of Vimy Ridge, that leader was Lieutenant-General Sir Julian Byng, and that vision was the taking of a strategic German stronghold in the face of overwhelming odds.
When you dare to dream wild enough to take a big risk, there has to be something inside of you that WANTS to succeed. That desire to succeed has to be stronger than the fear of failure. That’s where vision comes into play.
Whether you have a team of followers or not, if you want to be an effective risk-taker, you need to have an audacious vision.
Developing a vision can be a difficult task, but it is critical to success. Your overarching vision will guide your planning and help you execute each step towards success.
If you want to know more about learning how to create and share a vision, you can check out my blogpost on inspiring vision. You should also check out my workbook on developing a personal vision for your life, as there are many tools and strategies there that can help you.
The Battle of Vimy Ridge took four long, arduous days. But, if you have read Sun Tzu in his classic, The Art of War, then you understand that the outcome of the battle was decided long before the first shot was fired.
The Allies had spent months preparing for their assault on the German stronghold. Their strategists had been compiling all the information they had on the enemy positions, their experiences from previous (failed) attempts at taking the ridge, and the strengths and weaknesses of not only the German divisions but of their own as well.
The battle is won in the preparation.
Once the Allies came up with an attack plan, they then practiced it, over and over again. Let me remind you that this was 1917. Military maneuvers had just evolved from standing in a straight line and shooting at each other until one side surrendered to lining soldiers up in a trench and swapping canisters of mustard gas. Training for and practicing specific, strategic military maneuvers was a radical idea.
When you’re taking a risk, no innovation is too radical.
The execution of the plan was so important to the Allied soldiers that they practiced that execution as often and as thoroughly as they could. They knew that without the proper execution, all the preparation in the world would be useless.
Once you have a strategic plan in mind – and you should take the time to create a thorough plan – you need to make sure that you (or your team) has the ability to follow-through with the execution.
Once a plan is put into motion, there are so many variables that can directly affect you. There is only so much that you can predict. That is why practicing the execution is so important, because you need to know that you can execute your plan without even thinking about it. It should be second nature, a knee-jerk reaction, instinct.
If you have meticulously prepared by developing a detailed plan and practiced its execution, it doesn’t matter if there are bullets whizzing by your head or competing businesses nipping at your heels, you will be able to fight your way through, sticking to the plan the whole way.
The strategic plans for the Canadian-led assault on Vimy Ridge predicted that the German stronghold would fall largely into Canadian hands by early-afternoon on the first day. Instead, what followed was four days of some of the most horrific fighting conditions ever known to man.
The Germans provided a stronger resistance than the Canadians expected, and the trench warfare was fierce. This was World War One, remember, when chemical weapons were still widely used and soldiers advanced from trenches only to be mown down by machine guns. This was as close to hell on Earth as you could get.
The first thing that will keep you going under such circumstances is, as we discussed earlier, an audacious vision.
During the times when you are faced with your bell on earth, your vision is what will sustain your perseverance.
But vision alone is not enough to win a war. You need to be flexible.
When night fell on the first night and the Canadian plan had anticipated a victory by this point, it would be very tempting for the Allied soldiers, whose lives were miserable, to turn around and say “better luck next time.” But that is not a risk-taker’s response.
Risk-takers recognize that when things don’t go as planned, the plan has to change.
Rather than retreating when the strategy’s timeline was not met, the Canadians pressed their advantage. They continued to bring the fight to the Germans for three whole days before finally taking the ridge.
In other words, the Allied forces were flexible. Their plans had to change, but they pursued their goal against all opposition.
No matter how detailed your plans are, things will still go NOT according to plan. You need to be flexible and adapt to change. I wrote an entire blog post on adapting to change. You should probably read it.
I am going to end this post the same way I started it, by stating a simple truth: risk-takers are the ones who change the world. Risk-taking is a dangerous business, but it is necessary to reach long-term success.
In order to be an effective risk-taker, you must make sure you follow these three steps:
Are you ready to be a risk-taker? I’m excited for you! Let me know in the comments section what kinds of risks you’re taking and how you’re planning for them! Or post it on social media and tag me (@kylewierks on Instagram, LinkedIn, and Twitter, Great North Dynamics on Facebook). I’ll make sure to comment!
This post was inspired by a TEDx Talk I gave recently (the Saturday before I wrote this, in fact). The talk I gave was about the importance of imagination and creativity in a world that prioritizes realism over imagination, and I spoke about the importance of creativity in risk-taking. It was recorded and will be posted online (I’ll keep you posted on that).
Check out You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life. This workbook will help you create a vision that will guide your career planning.
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]]>The post Goal-Setting Workbook: Two Days to the Release! appeared first on Great North Dynamics.
]]>On Thursday, April 6, 2017, I will be releasing You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life.
This workbook combines goal-setting with developing an overarching vision for your life. Whatever your goal in life may be, this workbook can help you reach it by guiding you through the critical steps of identifying your passions, setting goals, and putting in place realistic action steps to achieve your goals.
Make sure you sign up for email updates so you can be the first to get the workbook!
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]]>The post How to Drive Consistency in Communication and Expectation appeared first on Great North Dynamics.
]]>We have all worked with someone — or for someone — who was inconsistent in their communication or expectations. Not only is it annoying, it can also hurt morale and undermine your team. A team requires consistent communication and clear expectations in order to achieve set goals.
While we can all think of someone who has failed in consistent communication and/or expectations, we are all guilty of it too. Whether stress, apathy, lack of vision, lack of time, or otherwise, we have all been inconsistent at some point or another in the way we communicate with others or in our expectations of others or ourselves.
This post identifies three important areas of communication in which leaders must be consistent (and how they can achieve consistency), and then discusses how to set consistent expectations for your team and for yourself.
I have met many leaders who are strong communicators — and some leaders who are not. Communication is a key to your success as a leader (more on that in another post).
The problem is generally not that leaders do not communicate, it is that they communicate inconsistently.
There are a few areas where leaders communicate with inconsistency. As a side note, these communication tips are good for mass communication as well.
You need to use consistent messaging when interacting with your team. What you say to one team member does not need to be verbatim what you said to another, but the message should be identical. In the same way, the message you tell a team member on Monday and what you tell the same person on Friday should be the same. If your messaging is inconsistent, you will give mixed messages to your team, which leads to confusion and distrust.
Leaders should always seek to be transparent with their team, except under circumstances that require confidentiality. If you commit to being transparent with your team, that is all the more reason to act with transparency. Again, with the exception of confidential or secret information entrusted to you by others, you should not give some information while with-holding other information from your team. Be consistent in your transparency so your team can trust you.
If you commit to regular communication your team — whether it is a project update, a check in, or anything else — you need to be consistent. As a leader, you should be checking in with your team members regularly anyways, so the commitment should not even have to be made. Be consistent in the timing of your interactions with your team. Don’t meet with each team member individually once every two weeks for a month and then wait three months before scheduling another meeting. Your team is judging you as a leader, and it is far more professional to have a consistent meeting schedule than not. If, on the other hand, you commit to only holding meetings when they are necessary, then do just that. Don’t waste your team’s time with unorganized meetings.
All leaders should have clearly defined expectations from their team. If you expect your team to behave in a certain way or meet a certain goal, that should be made clear to them. If you, as a team member, are given a set of expectations, you should work hard to meet those expectations.
Leaders should also have expectations for themselves. These expectations should be higher than those they have for their team. If you expect your team to achieve excellence in their work, your work should be more excellent; if you expect your team to be punctual, you should be early. The same goes for leaders who are not in a leadership position (what I call “everyday leaders”). If you are a leader among your peers or wish to become a leader, you need to have very high, yet realistic, expectations for yourself.
In order for your expectations to be effective, they must be consistent.
Whether you have expectations for your team or for yourself, you must keep them consistent. If your team (or you) meets your expectations, they deserve congratulations. Don’t ignore their achievements; doing so will undermine the importance of your expectations.
Let me put it this way. Your expectations exist only because you make them so. It is your words that have created these expectations in your mind and the minds of your team. But words have a shelf life. You need to reinforce them. You could choose to continually remind your team of your expectations, and you probably should; however, it is far more effective to congratulate excellence when you see it. At the same time, if someone continually fails to meet your expectations, you need to address that.
No matter what, your expectations should be consistent. Your team needs to know exactly what is expected of them. If your expectations are not concrete, your team will suffer for it, because they don’t know what defines success for them. It is also important for you to have consistent expectations for yourself. You cannot expect excellence for yourself and then shrug it off if you miss that goal; on the other hand, you cannot expect yourself to put in three days of overtime in a week and then get upset if you reach three but fail to meet four.
There will be times when your expectations have to change. This is okay. When the time comes, make these changes very clear to your team (and yourself). If possible, give a reason for the change in expectations.
You may realize after you set out your expectations that you expected too much (or too little). You can change the severity of your expectations as well, but again make sure that your team is fully aware of these changes. They need to know what is expected of them, and in return they will expect that you will inform them if anything changes.
Even though leaders and their teams must be flexible and adaptable, people still thrive on a certain amount of consistency. As a leader, your communication with and expectations of your team should be consistent.
When exercising consistency with your team, you use the same principles that you would use to ensure consistency in mass communication with the public. First, ensure you have consistent messaging; the message you give to your team should be consistent (unless circumstances change, then you should communicate that change to your whole team). Second, you should have consistent transparency; your whole team should know the same thing (unless confidential information pertains to only a select group). Third, be consistent in your timing; check in regularly with your team members and ensure constant flow of communication.
It is also imperative that leaders keep their expectations consistent, both for their team and for themselves. Your team needs to know exactly what is expected of them. On the other hand, you need to know exactly to what standards you are holding yourself, and ensure that you hold yourself accountable to those standards.
Have you ever worked with or for someone who was inconsistent in their communication or their expectations? How did you handle that?
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]]>The post Leadership Difficulties: Four Reasons Not to Be a Leader appeared first on Great North Dynamics.
]]>I think it goes without saying that leadership is hard, but there is so much more to leadership than that.
Being a leader involves much more than leading other people; it requires a lifestyle that, quite frankly, does not fit everyone.
That is not to say that we should discourage people from becoming better leaders, but our leaders should know what leadership has in store for them. This post will describe just four of the difficulties faced by leaders.
It’s lonely at the top of the pyramid. Now, most leaders are not all the way at the top of their organizations or not even necessarily in a position of leadership (more about this in an upcoming post), but they are at the top of their respective pools.
People are naturally attracted to leaders, but tend to congregate with their peers.
In other words, leaders are normally well-liked and respected, but are rarely invited to social gatherings outside of the workplace. If you are taking on a leadership role, be prepared to suffer for it socially. And you need to be okay with that.
When things go wrong, you are the one who has to answer for it. Regardless of whether you are actually responsible for an outcome, you must take responsibility for whatever happens under your watch. If your team is held to a strict deadline, it is your responsibility to make sure that it is met. If someone on your team drops the ball, it is up to you to fix it. I cannot tell you the number of times I have had to do extra work to make up for someone else’s mistake in order to ensure a project is finished on time.
This seems obvious, but leaders lead. That means that leaders go first.
That means that leaders have to get their hands dirty.
Whether you are the CEO of a Fortune 500 Company or the manager at your local gas station, you cannot ask your employees to stay late to work overtime on a project if you have not already cancelled your dinner plans. Though being the first one in the door in the morning and the last one to leave at night may seem simple enough, bear in mind that leadership is not just about showing up, it is about working your butt off.
Leadership is 90% perspiration.
If you want a career in the spotlight, leadership is not for you. Sure, there are some leaders who are publicly recognized. Steve Jobs comes to mind, or Tim Cook, the past and current CEOs of Apple Inc. But what about Phillip W. Schiller? Ever heard of him? He is the marketing director at Apple Inc., and the man behind the public image that is Apple. So, if you have an iPhone or iPad or iWatch or iPod, your product’s packaging, display, and branding were all designed by a team under Schiller’s leadership. Almost everyone in North America has experienced the branding power of Schiller’s team, but most have never heard of him.
Leaders rarely receive recognition, even from the very people whose lives they affect.
After reading all this, there is a very simple conclusion: nobody should ever want to be a leader. This is, however, the wrong conclusion. What you should take away from this is that leadership is sacrificial. You will not just have to work hard and give up your time; you will have to make sacrifices that might seem like too much. But if leadership was easy, everyone would do it.
Leadership is not about the easy way; it’s about doing it the right way. You will never attain your leadership goals if you aren’t ready to make sacrifices.
What kinds of sacrifices have you made to be a leader? Are they worth it?
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]]>The post Why You Need to Stop Focusing on Organizational Growth appeared first on Great North Dynamics.
]]>Sometimes the most important thing an organization can do is stop trying to grow.
Orgnanizational growth is an important part of almost any organization, but sometimes trying to grow can be more detrimental than it’s worth. Here’s why.
When in doubt, leaders start throwing around buzzwords and hope something sticks; “growth” is one of those words. How do we overcome stagnation? We grow. How do we build our brand? We grow. How do we reach more customers? We grow.
Sure, these all seem like natural progressions. After all, how do you improve your business without growth? Well, sometimes growth for growth’s sake is not only going to cause financial strain, it could undermine your organization.
I’m not usually one for metaphors, but this one just works. Imagine a huge tree in your backyard. The tree is massive, and it took years for it to grow. What is the key to the tree’s success? The answer is not that it grew quickly, or even that it grew tall. The key to the success of that tree is the underground root system.
Much like a tree, your organization’s success in the outside world – whether that is business, government, non-profit, or otherwise – is first and foremost dependent upon the internal structure.
If a tree grows too high without the proper root structure, it will be coming over in the first big wind storm. In the same way, if your organization grows so fast that its internal structure can’t keep up, you won’t be able to support it when you run into problems – and trust me, you will run into problems.
Too many leaders/organizations are scared to take their foot off the gas pedal in case they are run over by the competition. This mindset says that if we aren’t growing, we are stagnating, and our competitors will take over. But here is the problem with that:
Growth is not the only indicator of success.
At no point am I suggesting that you try to prevent growth; I’m saying that maybe you shouldn’t be focusing on growth. First make sure that you have the internal structure to support growth. Sometimes you will need to reorganize your organizational chart, or shift responsibilities to allow people to take on projects that fit their expertise.
Second, you have to make sure that you have something worth growing. If you are selling a product, you’d better make sure that your product is the best that it can be. If you provide a service, your customer satisfaction better be through the roof. If you are in government or politics, you’d better make sure that your support base is fully behind you. In short, sometimes you need to focus more on the products/clients you already have before you should even think about expanding.
Eventually, it will be time for you and your organization to focus on growth. You have an internal structure that will support growth, you have a product/service that you are proud of, and your team is excited to move to the next stage. If you do all of this right, the first sign that it’s time to start focusing on growth will be that your organization has started growing without you even trying.
New customers are lining up outside your doors, your employees are coming up with new and innovative ideas for your organization, your support numbers are steadily on the rise, or whatever your indicator of growth may be. When you have something worth growing, it will start growing on its own. That’s when you know it’s time to start focusing your efforts on growth.
Growing for growth’s sake can actually do more harm to your organization than good. In order to sustain growth, an organization must have the internal structure to support growth, as well as a product/service that deserves to grow.
When a leader pushes the pause button and focuses on SUPPORTING growth, it will put that organization in a position to SUSTAIN growth at a later date.
Have you ever had to push the pause button on growth in order to improve what already exists? Or have you had different experiences with growth, either positive or negative? I’d love to hear about them in the comments section below!
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]]>The post The Book Review You’ve Never Read appeared first on Great North Dynamics.
]]>Oh the Thinks You Can Think, by Dr. Seuss.
Here’s a picture of the cover (you can click it for a link):
In the spirit of full disclosure I should tell you that this is technically my daughter’s book (though I bought it for her). The reading level is pretty accessible, so if you can read what I’m writing, chances are you can demolish this book in about two minutes, tops.
I will admit, as far as books go, this one is not exactly what you might call intellectual. You might even call it simplistic. However, the message of this Dr. Seuss hardcover is an important one:
Your imagination is your greatest asset.
I write about both creativity and leadership because they go hand-in-hand when it comes to success, and even though imagination seems like a strictly creative concept, it is equally important for leadership. 21st century leaders have to think outside the box. Creativity wins the day.
In Oh the Thinks You Can Think, Dr. Seuss tells us that we can create, improve, and discover so much if we just let our imagination run free. It’s a great lesson for children, but even more valuable for adults. We get so caught up in the “normalcy” that surrounds us that we find it hard to let our imaginations run wild.
The first step to building something new is first imagining it.
To quote the book itself, “Oh, the thinks you can think up, if only you try.” Thinking is a powerful thing, and by using your imagination every day, you can build your creativity. It doesn’t have to be thinking up fictitious desserts, like Dr. Seuss does in the book (unless you’re a baker and that’s your thing), but allowing yourself to think outside the box is vital to your success as a leader and a creative.
One of the things I use to build my creativity is I keep a journal of creative ideas. These ideas will rarely ever see the light of day, but I keep track of my creative musings for the simple reason that it helps exercise my creativity.
What are some creative exercises you use to get your brain working?
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]]>The post Three Steps to Inspiring Vision in Your Team appeared first on Great North Dynamics.
]]>In leadership, the value of inspiring vision cannot be overstated. Time and time again I will mention the importance of inspiring vision because it is crucial that leaders, teams, and organizations be purposeful in maintaining a solid vision. However, it is common that a team can lose or outgrow its vision. Sometimes a vision needs to be re-envisioned, re-purposed, or reinvented.
The process of re-imagining your vision is so important that I have dedicated this post to three steps on how to inspire your vision back into your team (or inspiring your vision for the first time).
It is vitally important that you fix this, and that might mean stopping everything. In his book Creativity, Inc., Edwin Catmull describes a vitally important measure that Pixar had to take: they closed their campus for an entire day and paid their staff to attend a workshop that would design their corporate vision for the future. In order to get Pixar’s staff on the same vision, they stopped everything and made that vision their number one priority.
Starbucks did something similar in 2008. Business Insider has a great article about how Starbucks CEO Howard Schultz turned the company around. One of the ways he did that was by closing every Starbucks store in order to retrain their staff. The purpose was to rediscover Starbucks’ vision for perfection. According to this article, this cost Starbucks over $6 million, but it was worth it to perfect the vision that would make Starbucks excellent. This is a good example of how vision and excellence go hand-in-hand.
If your team has lost its vision, it is imperative that you, as a leader, make regaining that vision a number one priority. Stop everything and make vision your focus.
If you were a Canadian hockey fan in the late 1990s and early 2000s, you probably remember the Kokanee beer commercials featuring the Sasquatch (if you haven’t seen these, I highly recommend them). One such commercial is firmly imprinted in my memory. For those who don’t know, these commercials feature a forest ranger and his assistant, Arnold, who protect the Kokanee Glacier from the Sasquatch. In this commercial, the ranger hires three beautiful women to help protect the glacier from the Sasquatch. Arnold turns to the ranger and says, “But I thought the Sasquatch wasn’t real.” The ranger’s classic response was simple: “Dare to dream, Arnold. Dare to dream.”
When it comes to your vision, you have to dare to dream. The grander the vision, the greater the accomplishment. There are a few ways to produce such a vision.
Regardless of whether your vision is the result of corporate consultations, a small team brainstorm, or your own brain child, the creation of your vision is only the first step (steps on creating this vision will be discussed in a later post). Now you have to communicate that vision.
A vision is only a picture in your head if nobody else can see it.
That means that once you have your vision established, you have to sell it, and not to your customers. Before anything else, you have to sell your vision to your team.
If you are an executive, that would mean selling it to your executive team. At you’re at a lower level of leadership, that could mean selling it to your own team, or even to your peers. If you want someone else to carry that vision, they need to be sold on it. I have a couple tips for the initial sale of your vision.
Speaking of realistic, it is not an easy thing to sell your vision. But it is necessary, and it will be worth it when your team buys into it.
Communication does not end when the vision is sold. You will need to be in constant communication with your team to ensure that your vision does not die. Remind your team regularly about why you’re doing what you’re doing. That vision will empower everyone.
Are you, your team, or your organization struggling with maintaining or developing a vision? The good news is that you’re not alone; thousands, if not millions, of individuals and organizations are going through the same thing. The better news is that there is a solution.
I gave you three simple steps to reinspiring vision in your team and organization:
If you want more help in developing vision for you or your team, there are resources available for that. I have published a workbook dedicated to helping you develop a personal vision for yourself. To inspire vision in others, first you must inspire vision in yourself.
Have you ever struggled with developing or maintaining a vision? How did you make it work? I’d love to hear from you! Leave a comment below.
Check out You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life. This workbook will help you create a vision that will guide your career planning.
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]]>You want your team to take ownership.
Most organizations do not structure themselves in this way, but the notion is an important one. As a leader, you want your team to take ownership. Whether you are overseeing a team project, an executive team, or your high school basketball team, you want everyone on your team to act as though they have a personal ownership stake.
I am going to give you five ways to inspire ownership in your team.
Leadership is not about power; it is about empowerment.
If you keep everyone on too tight of a leash, you will suffocate your team. Delegation is key. When you delegate a task to a member of your team, you delegate responsibility.
To be clear, you are still responsible for the team so at the end of the day if something goes wrong it is still your problem to fix, but the delegation of authority and responsibility gives that team member the opportunity to make a personal impact on that project or task. Human beings are more likely to take ownership over a task/project if they believe that they have a personal stake in it.
When I was going through grad school, I volunteered with a local youth program that attracted nearly 300 middle and high school students every Friday night (closer to 500 students on special events). The key to their success was identifying students with leadership potential and giving them basic responsibility. Armed with such responsibility, these students took ownership over the program and invited all of their friends. By delegating responsibility, the program saw exponential growth in a short period of time (more on this in a future post).
Okay, so you’ve delegated responsibility to a team member to complete a certain project. That team member is excited about the opportunity and has taken charge of that project. Since you are still the leader, you are still responsible for the outcome, so you do everything you can to make sure that it is completed exactly how you would have done it. Right?
I hope you can tell what is wrong with that scenario. That is a classic example of micromanagement. You could argue that it’s not micromanagement when it was your project to begin with, but you would be wrong. When you hand off responsibility to a team member, you have to trust them to do the job.
When your team members know that you trust them to do the job, they will step up to the challenge and take ownership. If they do not, then you have done a poor job of gathering your team. If you have not had the luxury of building your own team and must work with people who have been assigned to you, then delegate accordingly.
Encouragement is a common thread in my blog, because I truly believe that encouragement is the best way to get results from your team. Positive reinforcement encourages strong behaviour attributes.
More importantly, regular encouragement from upper levels of management fosters a culture of encouragement in your organization. Such a culture promotes optimism and positivity. A culture of constant correction and discipline, on the other hand, fosters discontentedness, animosity, fear, and apathy.
This is not to say that there is not a time and place for discipline and correction. If a team member is out of line and needs to be corrected, that is the job of you, as the leader, to deal with in a timely manner. Further, if you are an editor or have a similar role, you have to make editorial corrections where needed. Still, the prevailing sense in your organization should be one of optimism and positivity, not fear and anger.
Imagine for a moment that you are a business owner looking to hire a new assistant. You interview two different people for the position. On paper, they are virtually identical with similar qualifications; in person, however, the first interviewee showed up in a suit and was well-prepared while the second showed up in a track suit and seemed to not care. Who are you more likely to hire? Obviously, the applicant who was better prepared and better dressed.
Excellence attracts people.
Your organization is just like a job applicant; excellence attracts people. If you want your team to take ownership over your organization, give them something worth owning. Humans want to be associated with excellence, so if you foster excellence and make excellence a priority, your team will want to take ownership. After all, we would all rather be associated with something great than something mediocre.
You want people in your organization who take pride in excellence, and that starts from the top: from you. If you want your team to dress well, you should dress better; if you want your team to be early for work, show up even earlier; if you want your team to take ownership, take ownership yourself.
As a leader, it is easy to get caught up in the tasks that need to be done. Sometimes you need to take a step back and remember why it is that you do what you do. Working your butt off is not taking ownership; working your butt off with a vision for the future is ownership. If you find yourself losing that vision, it is time for you to remove yourself from the busyness of your job and reignite that vision.
I can tell you from personal experience how easy it is to lose sight of vision. I have gone to weekly meetings wondering why everyone else seems so removed from the discussion and why everyone seems to lack vision, and then I realize that I’m doing the exact same thing. When you as a leader lack vision, your team will lack it too. If your team is going to take ownership, you need to project that vision for them.
Do you lack a personal vision for your life? Check out You Can’t Reach What You Can’t See: Developing a Personal Vision for Your Life. This workbook is designed to help you find your passions and create a personal vision and plan for your own life.
Fostering ownership in your organization will help drive your team and organization into the next level. When team members take ownership, your organization will thrive. I gave you five ways to inspire ownership in your organization and on your team.
What other ways have you successfully inspired ownership in your organization or on your team?
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